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I have seen numerous occasions were a client wanted to send a large amount of pictures or data through Outlook 2007.  Although I have not found anything that says the actual limit here is my advice:

• Never send a large amount of pictures through e-mail. They either will not send at all or they will take forever.  Also, the person or company you are sending them to may have trouble getting them. Certain mail servers may treat it as Spam and therefore treat it as junk mail.
• If you want to send large amounts of photos or data cut them to a DVD and give it to the person or send it through the regular mail system.

The Internet and e-mail are wonderful things but they do have their limits.  With the speed of the internet increasing at a rapid pace you should be able to do almost anything.  However, you are always limited to what any program will do.

How can I fix an e-mail that is stuck in the outbox?

You can try to right click the e-mail and then click delete.  This may work.  However, if the e-mail has already started to send you will not be able to do this.  Before you do anything it is advisable to backup what you have. Go to “File” then click on “Import and export”.  Click on “export to file”. Now click on “Personal Folders File (PST)” and click next. Click the box that says “sub-folders” if you have any and click next.  Click if you want to replace duplicates or not. Go to Browse and find a location to store the file.  You can rename it if you wish. Click “finish”.  When the next screen comes up, just click “OK”.  You should see it moving data to the file.

You will need to locate your Outlook installation disk.  After the disk loads pick “Reinstall” DO NOT pick remove. I you do remove the program, you will need to import the PST file you created above.  If you pick Reinstall you will not have to do that.

After the screen says it is done, go to the Out box folder, find the e-mail you want to remove and delete it.  This should work.  If it does not work you may have other problems.

What other problems are possible?

It is hard to cover all of them but here are some:

• Your mail box may be full.  Yes! There is a limit.  It goes by size so it is hard to say exactly the number of e-mail we are talking about.  Periodically remove deleted e-mail from the deleted folder.  Also, do not keep every email.  Delete the ones you have read or store them in a separate folder or disk.
• You may have a Virus.
• The registry may be corrupt.

I hope this article helps.  Always take it to a professional if you don’t know what to do.

This is a very common problem.  This can also relate to trying to open a document that is sent to you over you office network or through a USB drive or CD or other media.

Here is an example: If you receive an e-mail with an attachment that you can’t open it is probably because you have an earlier version of the software program.  If you have Word 97 and the person that sent the document has Word 2007 you will not be able to open it.  Also, if you do not have the program at all you will not be able to open what somebody sent you.

What about PDF files?
There are quite a few PDF file being sent these days.  In fact a high percentage of all Company attachments are PDF format.  If you don’t have Adobe Reader or a version that is up to date you may not be able to read the PDF form sent to you.

In the past most people were not upgrading their computers or at least not their production packages such as Office.  With the introduction of Window XP many of the old programs were not compatible and people were forced to change.  When Vista came around this became more urgent than ever.  In XP most of the old programs would work in compatibility mode.  Not so in Vista.  Now Windows 7 is here. Prior programs may not work in this operating system either. This quickly weeded out old printers because manufactures did not make drivers that were compatible to older systems.  A wider range of people were buying laptop also.  These all came with the latest and greatest operating system only adding to the already complex problem.

Driver updates
The biggest problem when you change operating system is drivers for video cards, sound or even your network card may need to be updated and/or even totally changed.

Hardware issues
Periodically you may need to change your hardware because the manufacturer doesn’t make a driver or software compatible to the newer operating system.

How to fix this
You can ask the person that sent the document to send you a copy that is farther back or equal to the one you have. Most programs such as Word allow you to save it in an earlier version. This is a fix if you just don’t want to upgrade.  However, the number of times you have to do this may become unbearable.

Try to keep your computer up to date the best you can.  You will most likely be forced to buy the latest and greatest word processing program or other programs that will work with your system. Mostly it should be worth the upgrade.  The newer computers are much faster and have features that may help you in doing things better and maybe faster.